Pricing Policy
Last updated: 27 July 2026. This page is maintained by Stay Circle Travel Solution Private Limited.
This Pricing Policy explains how Stay Circle Travel Solution Private Limited ("StayCircle", "we", "us") quotes, charges, invoices and refunds amounts for the services offered across our corporate travel, defence, leisure (Ghumloe) and hotel commercial divisions.
Pricing models
Depending on the service and the agreement in place, one or more of the following models apply.
| Model | How it works | Typically used for |
|---|---|---|
| Transaction fee | A fixed fee per booking or ticket issued | Corporate travel, defence travel desks |
| Management fee | A monthly retainer covering dedicated servicing | Programmes with dedicated travel counsellors |
| Net / package pricing | An all-inclusive quoted price per itinerary | Leisure holidays and groups |
| Commercial mandate | Retainer and/or performance-linked commercials | Hotel sales & revenue management |
Quotations
All quotations are provided in writing and remain valid for the period stated on the quotation. Fares, hotel rates, ancillary charges and currency conversion rates are controlled by suppliers and may change until the booking is confirmed and payment is realised.
Service fees and inclusions
Service fees are disclosed before a booking is confirmed and are shown separately on the invoice. Unless the quotation says otherwise, prices exclude visa fees, travel insurance, excess baggage, seat and meal selection, airport transfers, personal expenses and any charge levied directly by a supplier at the point of service.
Taxes and statutory levies
All prices are subject to Goods and Services Tax and any other statutory levies applicable in India at the prevailing rate. Tax-compliant invoices are issued in the name of Stay Circle Travel Solution Private Limited (CIN U79110HR2025PTC130447).
Currency
Domestic services are billed in Indian Rupees. International services may be quoted in a foreign currency and billed in Indian Rupees at the exchange rate applicable on the date of ticketing or invoicing, plus applicable card, bank or forex charges.
Payment terms
Retail and leisure bookings are payable in full at the time of confirmation unless a deposit schedule is agreed in writing. Corporate and defence accounts operating on credit are governed by the credit terms in the signed service agreement. Overdue amounts may attract interest and suspension of servicing in line with that agreement.
Amendments, cancellations and refunds
Amendment and cancellation charges follow the fare rules and supplier policies applicable to each booking, plus our amendment or cancellation service fee where stated. Refunds are processed only after the supplier releases the refundable amount to us, and are returned to the original payment instrument. Service fees already earned are non-refundable. Typical supplier refund cycles run from a few days to several weeks depending on the airline or hotel.
Chargebacks and disputed amounts
Please raise any billing query within 15 days of the invoice date so that we can reconcile it with the supplier before the dispute window closes.
Changes to this policy
We may update this Pricing Policy. Material changes will be highlighted on this page with an updated date.
Contact
Billing questions? Email info@staycircle.in.